General Terms & conditions
This site is owned and operated by Marquessa Ltd (“Marquessa”, “we” or “us”). Registered office: The Old School House, The Green, Beyton, Bury St Edmunds, Suffolk IP30 9AD. Registered number 6498420.
Accuracy of content
Marquessa Ltd takes every care in the preparation of the content of this website, in particular to ensure that prices are quoted are correct at time of publishing and that all products have been fairly described. Given the nature of the products we sell descriptions are accurate and reliable but these are necessarily matters of opinion only and are not to be taken as a statement of fact. Products are described in good faith and we give an honest opinion as to the damage or restoration, which is immediately apparent.
You are able to correct errors on your order up to the point at which you submit your order on the final page of the ordering process.
Delivery Charges – please refer to delivery services and charges. We do not deliver to PO boxes.
Once we have received your order you will receive an email to confirm receipt of your order.
You will receive an email to confirm dispatch.
Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. Where goods are delivered to a third party (e.g. through our gift service) you will only be able to exercise this right if you are able to return to us the goods that you ordered. Please see our Returns section.
On some products there is a wrapping service available.
You agree that any messages sent by us on your behalf to a third party will not contain anything which could be construed as harassing, threatening, abusive, obscene, defamatory, racist or which may cause distress. You are entirely responsible for any message sent using the gift service and Marquessa accepts no liability for any such content. If you return a gift wrapped item no refund will be given for the wrapping service.
Payment is accepted by all major credit & debit cards.